How We Stay Safe
To our guests, the entire team at HK Hospitality is grateful and excited to be back serving our communities.
HK Hospitality has created a rigorous COVID-19 system using CDC and New York State guidelines to maintain a safe dining experience for our guests and a healthy workplace for our employees.
Here are the steps that we have taken – and are taking every day and every shift to do everything possible:
- Developed COVID-19 employee training manual with rules & regulations regarding advanced cleaning schedules, employee responsibilities and amended COVID-19 operational steps
- Require guests and employees to wear face coverings for the safety of everyone
- Perform a five-point health check that employees must pass before every shift
- Promote social distancing including limiting capacity, reconfiguring our restaurants, staggered employee scheduling and distancing-awareness signage in appropriate locations throughout our restaurant e.g. curbside pick-up line, restroom line, host entrance area
- Amplify cleaning schedules to double the number of routine cleanings each shift
- Train every member of staff on revised cleaning regulations based on employee function including a continual disinfecting regimen of equipment, furniture, utensils, implements and personnel.
- Require each restaurant to schedule a dedicated Sanitation Specialist for each shift
- Created an easily-accessible (via QR Code and short URL) digital menu for no-contact ordering. Disposable paper menus are available.
As phased protocols change throughout the State of New York’s reopening plans, we will continue to identify every opportunity to proudly maintain a safe environment in our restaurants.
If you have any questions, you can ask a member of staff, the restaurant manager or email staysafe@hkh.nyc